a.s.r. Dienstenwinkel
Work for hire, 2022 - 2024
For insurance agency a.s.r. I helped design the Dienstenwinkel (services store), an online platform for employers, casemanagers, advisors, and more, to discover and order services that a.s.r. or trusted third parties provide. This could be care for sick employees, trainings, or different services to keep their companies running smoothly.
The platform was built from the ground up in OutSystems, so me and the business analyst were involved from the start to map out the wishes and design the structure. It was a complex business case that (uniquely) touches several departments across the company, so there were many stakeholders and sometimes conflicting wishes. We always tried to create a solution that leaves as much doors open for different use cases as possible.
Because we operated as an independent team, we were able to launch an MVP within 4 months, and built it out into a profitable platform in the two years following.